tag:blogger.com,1999:blog-8576536262813537550.post6144659438231270256..comments2019-08-13T00:23:07.431-07:00Comments on Gypsy Mom and my travels through life: UnknownTravels with Gypsy Momhttp://www.blogger.com/profile/01014696701021879921noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-8576536262813537550.post-40431532962943225842013-05-11T20:21:08.782-07:002013-05-11T20:21:08.782-07:00Thank you Susan for reading my blog and for your c...Thank you Susan for reading my blog and for your comment. The matter has been taken care of. The washer and dryer are being delivered tomorrow, on Mother's Day between 8:30 and 10:30. I will let you know, if I have any other issues. Travels with Gypsy Momhttps://www.blogger.com/profile/01014696701021879921noreply@blogger.comtag:blogger.com,1999:blog-8576536262813537550.post-23293332141446201522013-05-11T17:12:30.372-07:002013-05-11T17:12:30.372-07:00Dear InterestOCHistory,
I came across your commen...Dear InterestOCHistory,<br /><br />I came across your comment today and wanted to reach out to you to offer our assistance. My name is Susan and I am a member of the Sears Social Media Support Escalations team. I can understand how disappointed you may feel with our delivery service and the level of customer service you have received. We do our best to make every customer interaction both positive and memorable for our customers, and we do apologize for falling short of that mark in this instance. If you would allow us the opportunity, we would very much like to connect you with a dedicated case manager to further discuss your experience and see what can be done to make things right. At your convenience please contact our office via email at smadvisor@searshc.com so you don’t have to be upset by this any longer. In the email please provide the best contact phone number or the number to which the washer and dryer are listed under (if different than the contact phone number) and we will call you directly. In addition, please include your screen name (InterestOCHistory) in the email for reference to your issue. Again, we’re sorry for any trouble we have caused and we hope to talk to you soon.<br /><br />Thank you,<br /><br />Susan R.<br />Social Media Moderator<br />Sears Social Media Support<br />SearsCarehttps://www.blogger.com/profile/04572336128962905507noreply@blogger.com